KTX train drivers are selected from those who have been serving as train drivers for more than five years and by administering a composite assessment of their aptitude level, health conditions, etc. KTX train drivers are trained through a systematic program consisting of theory, practical study and test-driving. It takes a minimum of approximately five months to train a single train driver for the KTX. Train drivers must successfully complete a series of programs (stage 1 is theory, stage 2 is simulator training, stage 3 is repair management training, stage 4 is actual driving practice and stage 5 is route recognition training). After which, the position as a KTX train driver is granted and deemed worthy to serve at an actual job site.
 
 
  Chiefs of the KTX Train Team are to manage devices related to operating the train safely, which range from entrance doors to the broadcasting system within the vehicle. They strive to secure safety inside the train by administering prompt actions under various circumstances and taking responsibility for emergency measures.
Chiefs of the KTX Train Team are selected from personnel who have been engaged in areas of sales for at least four years, including two years or more as a conductor, and have gone through an aptitude and written examination. After completing five weeks of training and one month of apprenticeship, the position as chief of the KTX Train Team is granted.
 
 
  The main roles for the female KTX crews are to provide services to enable passenger comfort via reception, on-board broadcasting, food and beverages, facility management services, etc. After being selected from highly competitive resumes and interviews, the female KTX crewmembers undergo a training course at the KNR Training Institute of Management in Euiwang-si, Gyeonggi-do. After completing an on-site practical training course, the female crewmembers are ready to provide KTX on-board services with a warm smile and hospitality.